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The Greyhound

The Challenge

Marc and Lisa contacted Red Oak Taverns when they heard that the current tenants of the Greyhound in their local village would be moving on. Both had alternative occupations but Marc had been previously involved with pubs, managing sites for a well-known UK operator and also being involved in food, running a busy industrial catering unit and also being Head Chef in a large hotel. They needed to ‘feel’ their way into running their own business.

The Solution

Red Oak Taverns sought to manage the risk for both parties by starting our relationship with a flexible ’try before you buy’ tenancy arrangement with the promise of a major refurbishment scheme and a substantive lease agreement should both parties be comfortable with the relationship. Marc and Lisa made an immediate impact, introducing food and a more family friendly feel to the pub. Red Oak assisted in amending the premises license to allow for accompanied children to eat at the pub. Following that successful initial period, Red Oak Taverns have undertaken a full internal and external refurbishment of the pub including new signage and lighting, with some improvement to the living quarters. Alongside Red Oak Taverns, Marc and Lisa have made a significant investment to the garden and the new fixtures and fittings required for their sparkling new pub.

Lisa and Marc’s comments

Marc and myself were not actively looking to run a pub, but saw an opportunity to improve The Greyhound in Overton.

The village needed a family friendly pub, offering affordable “pub grub” and a friendly, inviting atmosphere. We had lived in Overton, had experienced what was on offer, and thought we could do this.

Along with the fantastic support offered by Red Oak Taverns, which was second to none, and our customers, we began to build on the existing trade. We did this by opening our doors to children, dogs and old/new customers and by opening all day, every day from noon.

We were offered a flexible lease, with the opportunity to prove ourselves. This gave us and Red Oak Taverns a chance to work together to build up our relationship and give a tired old pub a new lease of life. Red Oak Taverns delivered us a fantastic refurbishment, drawing even more customers in and impressing everyone in the village and visitors alike.

We were fully involved in the refurbishment programme. We were listened to and felt included and could relay comments from listening to our customers, thus giving the community of Overton what it desperately needed.

We look forward to a long and happy relationship with Red Oak Taverns and can only say thank you for believing in us.

Lisa and Marc

Tenant Partners, The Greyhound

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